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ABOUT US

Cipher has been at the forefront of facilities maintenance in Victoria, offering tailored solutions across diverse industries. By combining skilled professionals with innovative technology, we deliver exceptional services in commercial cleaning, groundskeeping, and building maintenance.
Let us handle the details, so you can focus on what matters most to your business.
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OUR PROCESS

Every building is different, designed for different uses and managed in different ways. We use CIPHER STEPS to deliver cleaning and facility management services across all sectors
Communication
Collaborations and communications make us all thrive.Talk to us about your business need.
Information
To formalize our relationship, we provide a response document that outlines the scope of our service for your agreement.Let us provide you with customized seamless solutions to your need.
Planning
Clarity of commitment and service delivery for a dedicated service plan that is both flexible and responsive.This is strategic to meet your specific needs in keeping industry standards
Hiring & employing
This marks the start of the engine, our people and your people work together to achieve your business needs.Our priority lies here, for efficient implementation of plans.
Education & training
This integral approach of continued education and professional training of our star staff aims at the necessary checks and balances. Betterment of staff leads to betterment of results.
Result
Our real time reporting allows you to track staff performance and progress. Our QIR's and weekly health and safety audits ensure our processes are maintained and our risk assessment is up to date.

Commitment to excellence and support

At Cipher, our mission is to deliver exceptional service through unwavering support, professional training, and close collaboration with our partners. We are dedicated to achieving industry excellence by ensuring a clean, safe environment for everyone while also focusing on sustainability and innovation.

Comprehensive Support and reliability

Our service is backed by continuous support and collaboration with partners to fully align with our clients' goals. We strive to understand and meet the unique needs of each client, ensuring their objectives are achieved.

Empowering through training

  • We invest in our team through rigorous training, empowering them with the skills and knowledge needed to excel. This commitment ensures that our staff provides the highest level of service and maintains industry standards.

Bespoke

service solution

  • Cipher customizes service solutions to fit the specific needs of our clients, offering tailored support that aligns with their objectives. Our flexible approach ensures that each client receives the most effective and relevant services.

Dedicated

to sustainability

We believe everyone deserves a clean and safe environment, which is why we prioritize innovative cleaning methods and sustainable solutions. Our focus on environmentally-friendly practices reflects our dedication to both people and the planet.

    • Our environmental pledge

      Sustainability is an ongoing journey, and we should continually assess and improve our practices to align with evolving environmental and social standards. We are making these eco-friendly changes. At Cipher, we strive hard to achieve sustainability by integrating sustainable practices into our core operations. We are cognizant that we can play a significant role in creating a more sustainable future.
      Sustainability is embedded into our performance standards, systems and processes, and is a vital component of our startegies. We comply with all local and national environmental protection laws, implementing environmental plans and initiatives under our Environmental Management Policy. This policy outlines the key responsibilities of all employees. Cipher’s Environmental Management System is certified to ISO 14001:2015.

    • ISO certified excellence

      Cipher is proud to hold prestigious triple ISO certifications in Environmental Management, Quality Management, and Occupational Health and Safety. This means that our clients can trust us to deliver cleaning services that meet the highest industry standards. Our commitment to continuous improvement ensures that we consistently provide safe, sustainable, and top-quality solutions, reflecting our dedication to excellence in every aspect of our work.

    • ISO certified excellence

      Cipher is proud to hold prestigious triple ISO certifications in Environmental Management, Quality Management, and Occupational Health and Safety. This means that our clients can trust us to deliver cleaning services that meet the highest industry standards. Our commitment to continuous improvement ensures that we consistently provide safe, sustainable, and top-quality solutions, reflecting our dedication to excellence in every aspect of our work.

    • ISO certified excellence

      Cipher is proud to hold prestigious triple ISO certifications in Environmental Management, Quality Management, and Occupational Health and Safety. This means that our clients can trust us to deliver cleaning services that meet the highest industry standards. Our commitment to continuous improvement ensures that we consistently provide safe, sustainable, and top-quality solutions, reflecting our dedication to excellence in every aspect of our work.

Let us take care of managing your facility so you can focus on what is important.

We are here to help

Get in touch to learn more about our services and see how our team can assist you.